Terms & Conditions
Welcome to SofaBedMattress.com. By accessing and using our website and services, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or make a purchase.
1. Introduction
These Terms and Conditions govern your use of SofaBedMattress.com and your purchase of products from us. “We,” “our,” and “us” refer to SofaBedMattress.com, and “you” refers to you, the customer.
By using our website, placing an order, or accessing content or services through our platform, you acknowledge that you have read, understood, and agree to these terms.
2. Products and Services
We offer premium sofa bed mattresses and related sleep accessories. Product details (including dimensions, materials, and descriptions) are provided on each product page. Individual products may carry specific terms related to trial periods, warranties, or returns. Please review those on the applicable product page before purchase.
3. Ordering and Purchase Terms
Order Placement
Orders can be placed directly through our website. You agree to provide accurate and complete information when placing an order, including your billing/shipping address and contact details.
Order Confirmation
After placing an order, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of your order but acknowledges receipt. We reserve the right to accept or decline orders based on product availability or errors in pricing or product information.
4. Pricing, Payments & Taxes
Prices for products and shipping are shown on our website and may change without notice. All payments are processed securely through our payment partners. You are responsible for any applicable taxes, duties, or customs fees where required by law. We may offer TrueMed as a third-party payment or reimbursement option for qualifying products. Use of TrueMed is subject to TrueMed’s own terms, eligibility requirements, approval process, and any applicable HSA/FSA plan rules; we are not responsible for whether a purchase is approved, reimbursed, or deemed eligible by TrueMed or a benefits administrator.
5. Shipping and Delivery
Our shipping and delivery policies, including estimated delivery times and methods, are outlined in our Shipping Policy page. Please review that page for detailed information about how and when your products will be delivered.
6. Returns, Exchanges, and Refunds
Our Return & Refund Policy is a separate document and part of these Terms. It outlines your rights and responsibilities for returns, exchanges, and refunds. By making a purchase, you agree to abide by those terms.
7. Warranty and Trial Periods
Some products may include a trial period or warranty. These terms vary by product and are described on the product detail page and/or in the Warranty Information section. Warranty coverage is generally limited to the original purchaser and may not cover damage from misuse, improper foundations, stains, or other physical damage.
8. User Conduct
When using our website, you agree not to:
- Interfere with the operation of our site;
- Attempt to access restricted areas;
- Use our site for illegal or harmful activities.
You agree to comply with all applicable laws and respect the intellectual property rights contained in our content.
9. Promotions and Offers
We may offer promotions, discounts, or special offers from time to time. Each promotion will have its own terms, including expiration dates and usage limits. Promotional offers cannot be applied retroactively and may be limited to one per customer or household.
10. Intellectual Property Rights
All content on the website, including text, graphics, logos, images, and software, is the property of SofaBedMattress.com or its licensors and is protected by copyright and trademark laws. You may not reproduce or distribute any content without written permission.
11. Disclaimers and Limitation of Liability
Our website and products are provided “as is” without warranties of any kind, whether express or implied. We are not liable for indirect, incidental, or consequential damages arising from product use, your website access, or any content on the site.
12. Governing Law
These Terms are governed by the laws of the state of Colorado, without regard to its conflict of laws principles.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will take effect when posted on this page. Your continued use of the site after changes are posted constitutes your acceptance of the revised terms.
14. Contact Information
If you have questions about these Terms and Conditions, please contact us:
📧 Email: [email protected]
📞 Phone: 888-488-1468
